Intelius is an aggregate people-search website, acting as a data broker to scrape and collect records that are publicly available online. These records are then compiled into a comprehensive database full of information that is all about you, your history, your contact information, and your family.
Some of the information that is typically found in an Intelius search result for an individual include:
- Home addresses, both present and past
- Home, work, and cell phone numbers
- Date of birth and age
- Relatives names and links to their information
- Name aliases, birth and marriage data
- Job titles, workplaces, and estimated income
- Court, tax, and other public records
How to Perform an Intelius Search
When searching a name in Intelius, the process can take some time, as per their own search function they check through data sources at the federal, state, and county levels. While the progress bar increases, you will be asked questions about the search you are performing, which serve to further add to the accuracy of their database pulls. Intelius will also try to set you up with receiving notifications through your browser.
Co-Founder Note: We have found in the process of running several test searches that the progress bar will stop at 4%, and you will have to answer a question. Once you answer, the progress bar continues. Make sure you don’t submit a search and then leave the tab!
When you get to the search results and click OPEN REPORT, the report actually starts to process. It develops a comprehensive Intelius report they refer to as a “Complete Summary”. This summary includes Key Information, a Social Media Summary, a Relative Sector, a User Comments Statement, and more.
Findings From Basic Intelius Searches
When the search gets to the Relative Sector, it will likely pause at 24%, and provide the following prompt: Our initial database scan has uncovered possible criminal or traffic records associated with some of the people listed below. We recommend selecting all if you wish to include them in your report. You can hit the continue button without selecting any additional relatives.
There will also be an alert about user comments, a new feature recently added to Intelius reporting in late 2020. This alert states: Some reports feature user comments which may contain helpful and informative details, insider knowledge and surprising information. By continuing, you are acknowledging that you may see comments written by real people that expose additional truth about NAME.
You will also receive the following prompt when it gets to the Agree and Confirm step: NAME’s report may contain graphic content that we can only reveal in a secure session. Please check the box below to unlock secure access and view your report.
The following warning is also shown: This background report may be very graphic. We do not censor our reports. We trust you to use this information responsibly. Please do not abuse this tool, or we could be forced to take it offline. The content of the report might surprise you, so please prepare yourself for the unexpected.
Co-Founder Note: The potential for shock value within a paid report is one of the ways Intelius utilizes common sales techniques to attempt to get users to purchase a paid report when they were not planning to do so.
Once you agree to the terms, the session continues, and you are then moved into an opt-in form for your first name, last name, and email address. Once you submit this, it moves into the Personal Information section, then the Related Persons section, as well as Important Court Records, nearby Sex Offenders, Criminal and Traffic Records, Finances, and more.
Then they hit you with a FOMO (fear of missing out) sales tactic with the following notice:
THIS IS WHY YOU NEED TO SEE THIS REPORT: Imagine finally knowing the truth and not having to worry any longer. The reason you started this search was to get answers. Intelius has helped countless users find what they deserve to know. We have a proven track record of customer satisfaction and quality reports. Why do so many people trust Intelius? We scour data from specialized sources to give you valuable, accurate information in one location.
The Final Steps in the Intelius Report Generation Process
Finally, you are hit with this content warning:
When you click YES, I UNDERSTAND, you receive another pop-up that states the following:
In addition, you receive yet another warning: Warning: Once you view this report your view on NAME could change forever. Once you agree to the restrictions above, and click agree and continue, you are finally at a payment page.
The complete process from start to finish to generate a report takes several minutes, and includes multiple hard-stop prompts that need to be addressed to continue in the process of generating an Intelius report.
Anybody who puts in a request for this information is able to access after a payment. For an additional cost, far more detail is available for everyone in their database.
How Much Does an Intelius Report Cost?
As of January 2021, there are two package options for Intelius reporting:
- Their Most Popular package provides one month of unlimited reports for $24.86 per month.
- The alternative Power User package provides two months of unlimited reports for $21.13 per month, or $42.25 upfront.
Once you sign up, your membership will automatically renew every 30 days unless you cancel before the start of the next term. Intelius will charge the recurring membership fee of $24.86 to the same payment option you use until you cancel.
Co-Founder Note: If you sit on the payment screen for a few minutes, then go to a new tab and come back, you will receive a pop up that offers a full access five-day trial membership for $1.99. However, note that after the five-day trial, the monthly fee is higher than usual, at $29.63 per month.
With Intelius’ new subscription-based payment structure, you can not purchase an individual report. In the frequently asked questions section on the sidebar of the payment screen, they respond to this question as such: Our competitors charge more for a single report than we charge for a month of UNLIMITED reports! Why settle?
Does This Bother You?
It’s understandable that most people don’t want their personal and private information accessible online this easily. Luckily for them, it’s possible to opt out of Intelius. The Intelius opt out process removes your records, which makes it far more difficult for stalkers, identity thieves, and other malicious people and entities from obtaining your personal information.
Co-Founder Note: Intelius owns quite a few subsidiary data broker companies. For this reason, opting out of Intelius will also automatically remove personal data from several of their owned websites, including USSearch and ZabaSearch.
If you wish to perform the opt out process yourself, below is a free guide showing you exactly how to remove yourself from Intelius. However, if you don’t have the time, don’t want to deal with the hassle, or fear the technical skills involved, Removaly’s services provide no-hassle opt outs for Intelius and a large array of data brokers and people search websites.
What is Intelius?
Intelius came to be in 2003, and was founded by former executives of InfoSpace (now Blucora). Blucora provides metasearch and private-label Internet search services for consumers and online search and monetization solutions. For this reason, branching out and starting Intelius was an obvious next step.
Initially, Intelius was created to provide criminal and personal background checks, expanding from there to large-scale, public information resources and data brokerage services. Currently, they offer extensive products and solutions for both businesses and individuals.
Intelius is currently a DBA for PeopleConnect Inc, who own both Intelius and Classmates.com. Their offices are located in a high-rise in the middle of bustling downtown Seattle, Washington. Classmates.com is a similar personal data aggregator and pseudo-social network. As claimed on PeopleConnect’s products page: “With the largest directory of high schools, class lists, and digital yearbooks available anywhere, covering over 70 million people and including maiden names, Classmates makes finding, reconnecting, and keeping up with your high school class fun and easy.”
How Does Intelius Work?
Intelius works by scanning white pages type websites and data aggregators, social networks, newspaper articles, public records, and blogs. They compile online properties for names connected to sources.
The details that are contained in these profiles has a vast range, from basic information like phone numbers and addresses, to comprehensive documentation such as criminal records, bankruptcies, and marriage certificates.
They offer multiple reporting tiers for their services. For a low, one-time fee, users can order their basic reporting. This reporting provides age, date of birth, contact information, residences, and much more for the person with a specific name in a specific state.
There are other products Intelius provides, that gives far more extensive reporting, and comes at a higher price point to correlate. This delivers the above information, but also can include background check based information such as marriage and divorce records, criminal records, civil judgments, death records, and more.
How To Remove Yourself From Intelius
To properly and fully remove your information from Intelius, you have to make separate removal requests for each record that relates to your personal information.
While it can be done manually, we highly recommend using a data removal service such as Removaly. Our goal is to make this exact process a simple solution for your data removal needs. We not only handle Intelius removal, but also X more data aggregators, including BeenVerified, MyLife, Radaris, Spokeo, White Pages and more.
For those who wish to go about the manual process, below is a step-by-step Intelius opt out guide.
Intelius Opt Out Guide
The first thing you will need to do is navigate to the Intelius Opt Out page, which can be found here. You will find that their “webform opt out” is a three-step process that consists of finding your records, selecting your listing, and submitting your request.
To start, you should input your first name, last name, state, and email address. It is worth noting that the only not required information to locate your listing via crawling their data broker database in their basic search is a state. However, adding further information will greatly assist in ensuring that you select the most accurate listing for removal, and cuts down on the number of names you have to sift through to find your specific listing in the Intelius opt out process.
Once you submit your information, Intelius searches through their listings to provide a match or list of potential matches. A full listing that is provided at the start of the Intelius opt out process will typically include the following information for each entry:
- Name, with aliases and additional names below
- A location history, starting with the current or most recent city of address
- A list of possible relatives
- A large button with the option to remove the record from their public-facing database
If you find yourself staring at pages of listings (for example, if you have a common name and live in a larger population state), utilizing Intelius’ advanced search feature after your initial search allows you to drill down further by including a middle initial, city of residence, and age, in addition to the existing search fields.
Once you click “REMOVE THIS RECORD” to continue on to the next step of the Intelius opt out process, you will likely need to complete a captcha (select all images with bridges, etc) to ensure you are human. After you properly pass through the captcha, after a few seconds the next page will load, and will inform you that you have been emailed the next step in the Intelius opt out process. This is an email confirmation, and is a relatively new addition to the Intelius opt out rigamarole.
The email you receive will come from [email protected], and will be titled (Request ID: XXXXXXXXXX) Your Privacy Access Request. If you don’t see the email in your inbox within a few minutes, check your spam and trash boxes to see if it was caught in your email service’s spam filter. We used Gmail and the Intelius opt out confirmation hit our inbox almost immediately, though. The body of the email looks similar to the below.
Dear [First Name Last Name],
One more step is required before we can start working on your request. Please confirm your email by clicking on the button below.
Your Request ID is XXXXXXXXXX, please keep this for your records.
Request Id: XXXXXXXXXX
Date Submitted: 01/08/2021 01:06 AM UTC
I am a (an): Customer
Select request type(s): Opt out
First Name: XXX
Last Name: XXXXXXXXXX
You will click a large green button to confirm your email. This will take you to privacyportal.onetrust.com. OneTrust is touted as The #1 Most Widely Used Platform to Operationalize Privacy, Security & Data Governance, and is utilized by such corporations as Oracle, Aetna, Marketo, Steelcase and more.
In the previous version of the Intelius opt out process, they had stated that requests are typically processed within 72 hours. However, we have found that 7-10 days for complete removal and completion of the Intelius opt out process is usually the timespan that many removal requests with Intelius take.
Co-Founder Note: With the removal request that was used to gather the screenshots for the Intelius opt out process above, the timespan between opt out request submission and confirmation that the request was completed was eight days, which is in line with the 77-10 day expectations.
What Information Does An Intelius Opt Out Remove?
The listing you would like removed from Intelius and all other properties Intelius owns and operates will no longer appear in search results for your name. It is important to keep in mind, however, that this opt out applies from the processed date moving forwards. For this reason, reports containing listings that are purchased by others before the removal date will still exist for those purchasers.
Additionally, even after the processing of the opt out from Intelius, your personal information may still show in search engine results for your name. This removal is wholly dependent on the indexing practices involved with those search engines.
There are things that should be noted, though, on the information Intelius removes in an opt out request. This service aggregates records on their web properties from data brokers and third-party sources. Removing your listing from Intelius will not remove information from these other sources. For this reason, your information will still appear in these locations that obtain information from the same data brokers.
This is one of the main reasons we recommend services such as Removaly, that cast a far wider net and handle the tedious opt out request processes across a broad range of directory sites and personal information aggregators.
Frequently Asked Questions About Intelius Listing Removal
We often receive questions about different aspects of removing your personal information from sites such as Intelius. Below are the answers to some of the most common questions we receive as it relates to both general data removal as well as Intelius opt out data removal.
How long does it take to get my information removed from Intelius?
Intelius states on their website that they strive to complete opt out requests as soon as possible, but not occurring later than fifteen days from when they receive the removal request. In our experience, most removal requests are taken care of in 7-10 working days.
Is the process of removing my information from Intelius secure?
We are aware that you are sending over extensive personal information, whether going with a data removal service such as Removaly, or working directly through Intelius to get your information removed.
For both Removaly and Intelius services, the information submitted through the opt out process, and anywhere on their and our websites are encrypted with SSL (secure socket layer) technology.
What does Intelius do with my personal information?
Any information that is provided to Intelius throughout the opt out process, including information as simple as an email address and name, is used solely for the facilitation of your request to opt out.
The most basic information is required by Intelius to properly track and create records of opt out requests. It is not used for any other purposes without clear indication and express content of the data owner (you).
I have more than one listing on Intelius. What should I do?
Intelius works to try and aggregate their data into one listing for each person. However, they also scrape data from massive public records databases provided by data brokers. As a result, it is possible that these data brokers may provide conflicting information about you that would cause duplicate records to be created. Three examples of things that may cause this include:
- Name variations (middle initial, nicknames, suffixes and prefixes).
- Combinations of records being imported simultaneously.
- Differing addresses listed as a current address.
These discrepancies would cause new records to not properly match to existing listings. When this occurs, separate listings are created in databases, which in turn becomes a new listing for you on Intelius’ web properties.
If this occurs, the process above for opting out of Intelius needs to be followed separately for each additional listing for your information. It should be noted that it is important to ensure that these duplicate records truly are duplicates, and not people who have the same or a similar name.
What if I don’t have the time available to remove my data from these sites?
It’s rare that someone will only have data on Intelius and not other people search and data aggregator websites. Many have to repeat the opt out process with dozens of sites simultaneously and wait weeks, managing the process flow and statuses, and following up when needed. It’s a chore, and it doesn’t come easy.
That is where services such as Removaly come into play. If you want to remove your personal information from Intelius and dozens of other people search and public directory websites, consider using Removaly to ease the burden and make data removal and opt outs a breeze.
Intelius and The California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act (CCPA), which went into effect at the start of 2020, requires companies that collect, share and sell consumer data to meet strict disclosure guidelines and establishes specific rights for consumers around the collection of their data.
The CCPA confers the following rights on all California residents:
- The right to request details about the categories of personal information collected by a business
- The right to know what information a business has collected about that individual and for what purpose it was collected
- The right to demand that the business delete any personal information it may have collected about them.
- The right to opt out of having their personal information collected, shared or sold by a business
The law requires companies not only to comply with these requests, but also to provide easily accessible channels through which consumers can make these requests, typically via a dedicated phone number, email address or both. Companies’ websites must also provide a comprehensive disclosure of consumers’ rights regarding the collection and sale of their personal data.
Intelius does not have a specific CCPA focused link, however they do have a section on the footer of their home page that states the following:
When you click the link for Do Not Sell My Personal Information, you are led to the standard Intelius opt out page.